Shipping policy

Processing Times

Although most orders ship within 24 hours of purchase from our California warehouse, please allow 1-2 business days for orders to process before they are shipped. 

** Please note we have no control over your package**

Shipping Times

Business days are Monday, Tuesday, Wednesday, Thursday, Friday, and Saturday. Holidays and Sundays are not included in business days.

We do not ship to PO boxes for Standard and Expedited shipping.  

Standard Ground Shipping:
Up to 5 business days on average after the order is processed.

Expedited Shipping:
Up to 3 business days on average after the order is processed. Currently not available for orders over 5 lbs and orders shipped to Alaska or Hawaii.

Shipping Rates

We offer faster paid shipping options during checkout for time sensitive orders. Before you pay, you will see your total shipping cost and you can choose the option that is best for you.

Order Tracking

You will receive a tracking number via email once your order has shipped. We use a variety of different carriers to ensure the best experience for our customers. Just click on the number in the shipping confirmation email to track your package!

Below are the formats for the tracking numbers used by our carriers.

USPS Format: 16 DIGITS
Example: 9274890277986100000000

FedEx Tracking: 12 DIGITS
Example: 299999999999

UPS Tracking:: Normally Starts with “1Z”
Example: 1Z9999999999999999

For the most efficient way of tracking your order, plug your tracking number into this site: https://track.firstmile.com/

This is the page you should see after entering your tracking number. If you would like to see further into your tracking, you could click the green button on the top right of the page.

Need To Make Changes To Your “Ship To” Address?

Please make sure your shipping address is correct before you submit your order. We ship orders daily, Monday-Saturday. So, sometimes we may not be able to intercept an incorrect order before it goes out to the wrong address.